Growing your

business with

customer insights

Artboard 7

Welcome at
User Intelligence.
We are an Experience
Research company in
the Netherlands.

For over 20 years, User Intelligence was known for experience design. Now, we are focussing solely on Experience Research.

However, our colleagues are still able to help you out with our interim solutions and other experience design related questions through our network Experience Boosters.

For now, we hope to be able to service you through this website. If you have any additional questions about the transition, please contact us.

Want to join our team?

Our solutions


Customer Research

Understanding your customers and their surroundings is the start. So, we help to gather existing knowledge and add new insights to the picture.

Experience Testing

Make sure your designs give the right experience to your customers. Done right, this will save you a lot of money.

Global Research

Your customers are around the world, so your research needs to be there as well. But global research has is challenges. Challenges that we are very familiar with.  We help you to overcome those.


Next to researching ourselves, we can also support your research. From finding the perfect participants, to preparing the tools you need, we can help you out.

Some of our clients

We are proud to be working with such passionate people and organisations we believe in. Here is a sample of them.

"Working with UI feels empowering: we’re benefiting from their experience in rolling customer centric programmes in similar organisations and from their ability to tailor the approach to our specifics."

Berenice Herisson – IBFD

Let's have coffee...

If you are interested in one of our solutions, or if you just want to talk about experience design, please send us an e-mail or a message on LinkedIn, where you can also follow us.

User Intelligence 2023

De Ruijterkade 6, 1013 AA, Amsterdam